For the business
Aviation - Cabin Crew Course
...This is a complete Cabin Initial Safety Training according EU-OPS 1.1005. The Students learn all about how the work as a Cabin Crew is performed, before, during and after a flight and the rules and regulations that control the aviation industry. Except for the Cabin Initial Safety Training, CAT of Sweden can provide you with all other training according to EU-OPS Subpart O and ground training for Pilots.
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- Contact us for more details
- Prima Servicekurser by CAT
- Prima Servicekurser by CAT
- Prima Service courses by CAT
- Prima Service courses by CAT
- Prima Service courses by CAT
Webcourses
CAT of Sweden has under the brand CAT on the Web produced web courses in various topics, mostly for the airline industry. We see a development for the future regarding this type of training as airlines today not always have their crew at the same place at the same time. This is where E-learning comes into the picture! If you wish to present your own message with new, innovative and pedagogical techniques, we help you even with this!
Travel
With long experience from the travel business we can offer a complete training for your tourguides. In cooperation with you we will set up a course where focus is on your enterprise. To be a tourguide in a bus, a hostess on a cruiseship or a tourleader on longer trips require both skill and knowledge. We hold both open courses and/or customtailed solutionsf for your company.
Service
Customer relations
Noone can afford to lose a customer today. It costs many times more to win a new customer than to keep one you already have. It is therefor essential that your staff, your most valuable resources, give the customers the best possible service. But how is it done? We will tell you!
Teamleader training
In companies and organizations today, the teamleader is often the person with the day-to-day responsiblity for the co-workers. A teamleader is supposed to show skills in leadership. We help your teamleaders with either customized training in how to lead a team. Your values, their
Speech
A good presentation enhances the message and is also necessary to reach your targetgroup. You must be able to communicate with your customers, be able to explain and sometimes lead the way. You may possess all the knowledge needed but is unable to show them? We will help you to present yourself, your product or your message in a good way!.
Unruly and Disruptive behaviour
Todays society shows a harder way of life than before. The demands on you as a service giver are harder. It is not always simple or nice encounters we have with our customers. Prima Service courses offer training for personell where we present different methods and tools to be able to hande many different type of situations.
First Aid and CPR courses
An accident happens in a second! With the proper training lives can be spared! First Aid and CPR training is the first step in doing so. The training is both with Defibrillator and without and the training is both practical and theoretical. We use different casestudies to enhance situations that might happen where you work. To be prepared is the best possible way to save lives!
Emergency Response
What happens to us as individuals within a company if there is an accident or a crisis? How is the preparation within your company? How do you comfort a colleague in shock after losing a famliy member? How do you prepare yourself? We share our knowledge and experience and may offer this type of training separately.
